Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the TrackLight website, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

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Use of Services

You may use the Services only in compliance with these Terms and all applicable laws and regulations. You agree not to misuse the Services, interfere with their operation, or attempt to gain unauthorized access to any systems or data.

 

Eligibility

The Services are intended for use by organizations, government agencies, and authorized representatives acting on behalf of such entities. You represent that you have authority to bind your organization to these Terms.

 

Account Access and Security

If access credentials are provided, you are responsible for maintaining their confidentiality and for all activities that occur under your account. You must notify TrackLight immediately of any unauthorized use or security breach.

 

Data and Customer Content

Customers retain ownership of all data submitted through the Services ("Customer Data"). TrackLight processes Customer Data solely to provide the Services and in accordance with applicable laws, contractual obligations, and our Privacy Policy.

You represent that you have the legal right to submit Customer Data for processing.

 

Intellectual Property

All content, software, trademarks, and technology used in or made available through the Services are the property of TrackLight or its licensors and are protected by intellectual property laws. No rights are granted except as expressly stated in these Terms.

 

Acceptable Use

You agree not to:

• Use the Services for unlawful, deceptive, or fraudulent purposes

• Upload malicious code or attempt to disrupt system integrity

• Reverse engineer or attempt to extract source code

• Use the Services in violation of any privacy or data protection laws

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Third-Party Services

The Services may reference or integrate with third-party data sources or services. TrackLight is not responsible for third-party content, availability, or practices.

 

Disclaimers

The Services are provided "as is" and "as available." While TrackLight strives for accuracy and reliability, we do not guarantee that outputs, alerts, or analyses will identify all potential risks or fraud.

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Limitation of Liability

To the maximum extent permitted by law, TrackLight shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the Services.

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Indemnification

You agree to indemnify and hold harmless TrackLight from any claims, damages, or losses arising from your use of the Services, violation of these Terms, or misuse of Customer Data.

 

Termination

TrackLight may suspend or terminate access to the Services if these Terms are violated or if required by law. Upon termination, your right to use the Services will cease.

 

Governing Law

These Terms are governed by the law, without regard to conflict of law principles.

 

Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

 

Contact Information

If you have questions about these Terms, please contact us at sales@tracklight.ai.