Privacy Policy

TrackLight ("we," "our," or "us") is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us.

 

Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

• Contact information such as name, email address, organization, and phone number

• Information submitted through forms, demo requests, or communications with our team

• If you decline non-essential cookies through our consent banner, we will limit data collection to what is strictly necessary for website functionality and security. Some essential cookies from our hosting platform may still be set as required for basic site operation, as described in the Essential category of our cookie preferences.

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Information Processed Through Our Services

• Data provided by customers for validation, fraud detection, or investigative analysis

• This data may include information about individuals or entities and is processed solely on behalf of our customers

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Automatically Collected Information

• IP address, browser type, device information, and usage data

• Cookies and similar technologies used to improve site performance and user experience

 

How We Use Information

We use information to:

• Provide, operate, and improve our products and services

• Respond to inquiries, requests, and support needs

• Conduct analytics, security monitoring, and fraud prevention

• Comply with legal, regulatory, and contractual obligations

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Customer data processed through TrackLight services is used only for the purposes authorized by our customers and is not sold or used for advertising.

 

Data Sources

TrackLight solutions rely on authoritative public records and permitted data sources. We do not use consumer marketing data or sell personal information.

 

Data Sharing and Disclosure

We may share information only:

• With service providers who support our operations under strict confidentiality agreements

• To comply with applicable laws, regulations, legal processes, or government requests

• To protect the rights, security, and integrity of TrackLight, our customers, and the public

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We do not sell or rent personal information.

 

Data Security

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. Access to data is limited to authorized personnel and systems.

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Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law or contractual obligations.

 

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Request access to or correction of personal information

• Request deletion or restriction of processing, subject to legal and contractual requirements

• Object to certain uses of personal information

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Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site usage, improve functionality, and enhance user experience. You may control cookie preferences through your browser settings.

 

Third-Party Links

Our website may contain links to third-party sites. TrackLight is not responsible for the privacy practices or content of those sites.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at sales@tracklight.ai.